Registered Office: Silici nº 1 -5-. Cornellà de Llobregat. Barcelona. Spain.
Information we collect
We gather your personal identification data such as your name, address, telephone number, email or, your username as required by sections of this website, when you request information, purchase our products, register as a user and, in general, when it is deemed necessary for the continuance of business relations with MECALUX. In the event purchases are made via the Internet, the banking data that may be provided shall be transferred directly to the banking entity through the respective payment gateway, as such the data corresponding to your debit or credit card shall not be accessed or stored by MECALUX.
Purposes for processing your data
The personal data supplied to us are processed for the following purposes:
- deal with your requests for information and visits;
- manage business relations;
- get in contact with you through email;
- send business communications by post or email to apprise you of our products and services, sales and promotions, provided that you have consented to them;
- carry out surveys about our products and services in order to know about your experience with MECALUX and offer you better customer care and attention.
- provide online support to address your requests for technical assistance or information; and
If you are a job candidate, your data can be processed in order to:
- carry out personnel recruitment procedures;
- and apprise you of the job vacancies that arise in our organisation.
- request job references from people or companies to which you have rendered your services; and
- when applicable, to hire you as an employee.
Your data’s conservation period
In the event you request information on our products and services, your data will be conserved during the time needed to communicate said information to you.
In the event that technical support or information is requested online, your data will be conserved to attend to your request, to manage business relations and fulfil legal obligations.
If you maintain business relations with MECALUX, the data provided for this purpose will be conserved while business relations are maintained or during the years required to comply with the accounting and fiscal obligations in force.
Your personal data could be processed to send you surveys on our products and services in order to know about your experience with MECALUX and offer you better customer care and attention and will be conserved during the time required to measure your satisfaction with MECALUX.
In the event you consent to receive advertising by post and email your data will be maintained until you communicate your wish to unsubscribe for that purpose to us or until you exercise your right of cancellation of your data.
If you are a job candidate, the data provided for this end will be conserved until the job posting has been allocated or until you exercise your right of cancellation. In the event you do not exercise your right of cancellation within one (1) year, your data will be cancelled after said time. Assuming that you are hired for the job post, your personal information will be conserved during the length of the working relationship and during the legally-prescribed period.
Legal grounds for processing your data
MECALUX is entitled to handle your data to process your orders, to provide the agreed-upon services and to send the requested information for carrying out the respective purchase contract or provide services in response to the interested party's request for pre-contractual measures.
MECALUX is entitled to send business communications about our products, services, sales and promotions if you have given your consent.
By the same token, MECALUX has a legitimate interest in carrying out surveys which are intended to improve customer service.
MECALUX is entitled to handle your data for recruitment processes in accordance with your expressed consent.
In any event, you have the right to revoke the given consent, in a non-retroactive manner, at any time.
Your data can be communicated to these recipients
Your data can be transmitted to other companies of the MECALUX Group and our business partners inside the European Union and, on a residual basis to other countries when strictly necessary and only in order to fulfil your requests for information, to manage your business relations with us and to provide technical support or information. You can consult the information of the Group’s companies on our website.
Protection of your data
It may be necessary to create a user account and configure a password to use specific functionalities or services offered by our websites. In which case, it is your responsibility to maintain password confidentiality. We deem that any person who accesses their account with their password is authorised to do so and we are not responsible for unauthorised accesses nor the damages that these may cause. In the event that you have knowledge of the illegal use of the account and its password, or of any other problem related to the account’s security, you must change the password and inform us immediately.
Furthermore, we inform you that MECALUX has implemented the necessary technical and organisational measures to ensure the privacy and security of your data.
Your data protection rights and how to exercise them
You have the right to access your personal data, to rectify inaccurate data or request their deletion when they are no longer required, as well as to object to the processing of your personal data and to seek the transfer of the same. In certain circumstances, you can request restricted processing of your personal data.
Last updated: May 2018